Conflict Resolution Diagram
2017-12-17
https://gyazo.com/8473b810ea085d05fe941d2c1a0ea460
Dr. Goldratt's Logical Thinking Process p.144
elimination of conflicts Fig.
choosing the wrong two options
There are two "actions you should do" that are confrontation.
We need to clarification whether the solution of To solve any problem is [To make it better if we do this
Related to [Listen to the problem, not the solution.
social conflict
If you narrow your view to Competition for limited resources, it is difficult to connect to Constructive Discussion because the gain on one side directly leads to the loss on the other side.
2025-04-08
What is superficially a confrontation claim may in fact be a cutout of Different Aspects of the same objective.
the way to realize a requirement is verbalized before the requirement.
Listen to the problem, not the solution.
If you had asked the customer what he wanted, he would have said, "I want a fast horse."
From a 360-degree viewing angle
All data is a lie and build up a better understanding by comparing it with
Cumulative effect of the KJ method
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